AppSight is helping hundreds of ISVs: • Bring better quality products to market faster   • Improve effectiveness of development & testing teams   • Improve customer satisfaction   • Increase product & maintenance revenues

White Paper: An ISV's Guide to Faster Application Problem Resolution Examines the challenges of problem resolution througout the product lifecycle—case studies demonstrate how three leading ISVs are using best practices to release high-quality products on time and on budget. Brochure: Application Problem Resolution for Independent Software Vendors According to research from Dynamic Markets, engineering teams typically spend nearly 40% of their time supporting production applications. That’s a lot of time NOT working on the next release, the next module, the next product--the one that will help your company maintain its competitive lead, drive new sales, and keep maintenance revenues flowing. Article: Achieving Business Advantage through the Elusive Balance of Development & Support According to industry research from Dynamic Markets, on average, developers spend 39% of their time finding and resolving problems in applications that are already live and during testing, that jumps to nearly 100% – that may sound like an exaggeration, but think about your QA process: it’s all about finding and fixing problems, and the bulk of that time is root-cause analysis (approx. 80% is finding the root cause and only 20% is correcting the issue). Case Study: Cerner Learn how this healthcare industry leader accelerated its QA process by 30% so that its 40 engineers gained two extra hours of productivity per person, per day. Case Study: FileNet Read how this leader in enterprise content management solutions saved 1040 labor-hours within their first month of AppSight use. Case Study: Fujitsu Transaction Solutions Learn how this retail industry leader recouped 75% of its investment in AppSight by resolving a single support incident